![]() ![]() You can follow the steps shared by Just_me to cancel the said subscription. Thank you for sharing the steps to cancel the QuickBooks Online (QBO) account, Just_me. ![]() I can think of two scenarios when closing your account, Visit me here again in the Community and keep me posted on your progress with this IDP issue. Can't Back Up with Intuit Data Protect.Common questions about Intuit Data Protect.Refer to this article and proceed to Solution 2: Add Windows Firewall ports.Īdditionally, I've added some articles to know more about IDP and how to get help when you can’t back up your QuickBooks Desktop data file with Intuit Data Protect: If it’s still not working, we'll have to check the component and some restrictions on your computer. C:\Program Files(X86)\Common Files\Intuit\Data Protect\QBIDPServices.exe.C:\Program Files(X86)\Common Files\Intuit\Data Protect\IbuEnghost.exe.C:\Program Files(X86)\Common Files\Intuit\Data Protect\IntuitDataProtect.exe.For information about configuring your security software and/or hardware, check your manufacturer’s website, then add the following files for exceptions: If the Diagnostics Tool detects an issue with a firewall or third-party security software, you will need to reconfigure the software and/or hardware to allow access to Intuit Data Protect files. On your keyboard, press Ctrl+ F2 to launch the Intuit Data Protect Diagnostics Tool.Right-click the Intuit Data Protect (green padlock) icon in the Windows System Tray (typically located at the bottom right of your screen).In the meantime, you can run the IDP Diagnostic tool to check why you can't back up your file or why you have errors in your Intuit Data Protect. Not to worry, I can help you get that QuickBooks data backed up automatically, seems like you've subscribe to the Intuit Data Protect connected service in QuickBooks Desktop. Is there any error message? This information will help me narrow down the issue and provide an accurate solution to your concern. ![]()
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